Adorable Hair Exporters ship products all across the globe to countries like USA, China, UK and Europe. Since we take extra care of the quality of products we supply, we generally take 5-10 business days in processing an order. Once an order is being processed, it takes around 5-7 days for the order to be delivered at your end. Orders are only processed on business days, excluding Sundays, unless we have made prior arrangements for the same.
We hope you understand the complications involved in the return of a hair product. We, therefore, request all our customers to contact us within three days of delivery of the order, in case of any complaints. We do not offer any refunds, but we do offer an exchange policy. The product need not be altered in any form, and it needs to remain undamaged. Please do not lose the original packing of the order if you wish to exchange it for a different product.
We understand that buying hair products may be a sensitive issue for some of our clients and we respect their privacy. All the information that we seek to process your order, including your personal details like your name and address and your transaction details are confidential with us and we do not divulge them in any form. Entire information is towards the fulfillment of your order and is secure with us. We ensure the latest encryption technology through our secured servers to make sure your credit card/banking details are completely protected.